Credit history: Microsoft

From the session record, it seems there is heading to be fairly a little bit of Dynamics 365-connected news at upcoming week’s Microsoft Ignite digital convention for IT Professionals and builders. A single region scheduled to get a good deal of emphasis is much better integration between Teams/other Microsoft productiveness instruments and Dynamics 365.

Microsoft presently features some Groups-Dynamics integration. In 2019, officers declared and produced obtainable Dynamics 365 Revenue Integration with Groups. This gave consumers the ability to join Dynamics 365 Sales documents to Microsoft Groups channels devoid of owning to leave the Dynamics 365 Product sales Application.

But it sounds like there is certainly tons additional coming. A Day One session, entitled “Microsoft Groups + Dynamics 365: The unified collaboration system for present day organization,” outlines the scenario for increasing the ties involving these two product or service people. Groups-Dynamics integration will improve corporations procedures, streamline the trade of info and information, the session description claims.

Microsoft has a range of prepared announcements all around “embedded collaboration amongst various Dynamics 365 apps and Groups,” in accordance to my contacts. This will make it possible for Dynamics 365 people to have Teams chat, conferences, contacting and records embedded right in different Dynamics 365 apps, like Income and Customer Provider, in the identify of earning collaboration far more of a serious-time encounter.

Microsoft also is doing work on strengthening integration between Groups and Dynamics 365 Marketing. This could supply a lot more seamless connections for stay functions and webinars, resources say. And tighter integration between Groups and Dynamics 365 Field Provider and Commerce are on the to-do listing, as nicely. 

The presently-announced Dynamics 365 cellular application — which in some ways reminds me of the Workplace mobile app — brings together various Dynamics merchandise into a one, unified app. This app, which is offered in preview for Windows, offers capabilities like bringing jointly into a one conference card Dynamics Partnership Insights, Outlook, and LinkedIn. Dynamics 365 cellular app buyers can dictate or scan in a small business card and connected notes consider edge of deep linking concerning Outlook calendar, electronic mail, and Teams and get automatic transcriptions for phone calls and meetings.

I’m intrigued in what Microsoft has to say on this subject of Groups-Dynamics integration for a couple of motives. Microsoft CEO Satya Nadella and other business leaders frequently discuss about integrating programs of record and devices of engagement. This Teams-Dynamics integration would be a tangible case in point of this, I think. In addition, something that can make using Microsoft 365 and Dynamics 365 collectively appears like it would be welcomed by people — even kinds who also like acquiring the capability to blend and match Microsoft- and non-Microsoft apps.

Talking of Dynamics 365 and Ignite, it appears like Microsoft is preparing an announcement around a new intelligent purchase administration procedure following week, way too.